Working Pattern
Week 1
Monday 05:00-12:00,
Wednesday 05:00-12:00,
Saturday 05:00-12:00.
Week 2
Sunday 06:00-15:00
Wednesday 05:00-12:00
Thursday 05:00-12:00.
Under 18 disclaimer: This job role involves working early mornings, and we cannot consider applications from anyone under 18. This is to comply with health and safety legislation and ensure our colleagues' safety.
Join our team at M&S as a Customer Assistant in our Bakery section, where you'll champion our baked goods. We're seeking passionate individuals with a love for baking and bakery knowledge to bring fresh perspectives daily.
You'll be a brand ambassador, recommending our bakery products and delivering excellent service to make customers feel valued.
· At M&S, our customers don't wait; you're ready to work hard and go above and beyond every day.
· Digital confidence is essential. You'll use digital tools like the Sparks App to enhance customer experience and ensure product availability.
· Efficiency and high standards in food safety and hygiene are key. Be prepared to work hard and deliver excellent service.
· Being a team player is crucial. Support and respect colleagues and create an inclusive store environment.
· Flexibility is vital. Be confident to work across various store areas, adapting seamlessly to changing demands.
Are you ready? Take your marks and apply.
Purpose
To deliver a great shopping experience by putting customers first and promoting our products. As the face of the business, you'll help us improve by representing our customers' voices.
Key Accountabilities
· Serve customers efficiently on the shop floor and at service points
· Keep the store clean, tidy, and stocked
· Achieve daily sales targets, promotions, and selling opportunities
· Engage proactively with customers to understand needs and provide remarkable service
· Build product knowledge to recommend our offerings
· Receive training to utilise digital tools and communication channels effectively
Key Capabilities
· High customer service standards
· Attention to detail and commitment to quality
· Open to feedback and continuous improvement
· Manage workload efficiently
· Strong communication skills
· Adaptability to change
· Ability to build positive relationships through listening
· Digital capability
Everyone’s Welcome
M&S is committed to leading in sustainability, digital innovation, and inclusivity. We offer exciting opportunities and promote an inclusive culture. We welcome applications from all backgrounds and are open to flexible working arrangements. If you need reasonable adjustments during recruitment, please share this with us to ensure a fair process.
#J-18808-Ljbffr