Job Overview
The Head of Nursing (Outpatients and Cancer Care Services) role is a key position within the Access Division, responsible with a prime focus on the day‑to‑day delivery of high standards of patient care across Outpatients and Cancer Services.
Responsibilities
* Support the day‑to‑day delivery of the clinical business of the Service and assume delegated functions of corporate nursing or development programmes, nursing recruitment and retention, measuring and improving standards of care and the patient experience, in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
* Demonstrate a highly visible, authoritative and democratic leadership style, underpinned by the values of the Trust.
* Work with the Divisional management team and service leads to provide professional and clinical leadership to the clinical services.
* Manage budgets for pathways and services within the portfolio, including achievement of relevant cost improvement plans and early identification of cost pressures.
* Ensure all staff are fairly and effectively managed so that clinical services have appropriate staffing levels, well‑managed leave, and up‑to‑date mandatory training and appraisals.
* Participate in the Trust’s senior manager on call (silver) rota.
* Ensure all clinical services in the post holder’s portfolio are managed within budget and achieving their key performance indicators.
* Deliver patient care with compassion to a high standard.
* Ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.
* Maintain a highly visible leadership profile, undertaking quality rounds and engaging proactively with service areas where required.
* Ensure that the pathways and services achieve contracted activity and access targets.
* Develop local systems for gaining patient feedback and responding to adverse outcomes.
* Manage all complaints and incidents on time and to a high quality.
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