Shropshire Fire and Rescue Service
Administrative Support Officer
Grade 5 - £28,142 per annum, pro rata
26 hours per week (Mon-Fri)
Permanent
Overview
Shropshire Fire and Rescue Service is looking for an Administrative Support Officer to join our Service Support Team, which provides administrative support to various teams and officers throughout the Service. The role involves data input, information collation, filing, document management and serving as an initial contact point with the public, other organisations, and internal customers.
Responsibilities
* Data input and information collation
* Filing and document management
* Acting as an initial contact point with the public, other organisations, and internal customers
Qualifications
* Confident communication skills and excellent written skills
* Initiative, ability to prioritise work and meet deadlines
* OCR RSA Word Processing Stage 2 (or equivalent) and 2 GCSE passes A–C (or equivalent), one of which should be English Language
* Experience in Microsoft Office, including electronic diary management
Location
The position will be based primarily at Service Headquarters, St Michael’s Street, Shrewsbury, with occasional reception cover at Telford Training Centre, Stafford Park 1. Both sites provide free parking.
Benefits
* Local Government Pension Scheme
* Flexible Working Hours Scheme
* Paycare Health Benefits
* Occupational Health Services
Contact
Please contact Maxine Titley, Admin Support Team Supervisor, for an informal discussion at 01743 260257.
Closing date for applications: Wednesday 6th May 2026.
We reserve the right to close this vacancy early should we receive a high volume of suitable applications.
Shropshire Fire and Rescue Service has a strong commitment to equality, diversity and inclusion at work. We positively welcome applicants from disabled people and minority groups who are under‑represented in our Service.
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