E-commerce & Marketing Assistant - Hybrid Remote
Des Vu is a bold, culturally plugged‑in fashion brand built for people who like to be seen. We live at the intersection of streetwear, social trends and visual storytelling – and we’re growing fast. We’re looking for an Ecom & Marketing Assistant who gets fashion, gets internet culture, and loves making things perform better – sharper site, stronger content, higher conversions.
This role sits across e‑commerce, content, trading, and customer experience. If you’re the kind of person who spots a broken link before anyone else, refreshes brand sites for fun, and knows how to keep Shopify tight and converting, you’ll fit right in.
What You’ll Do
E-Commerce Operations
* Keep the Shopify site updated, merchandised and always fresh
* Build and update homepages, collection pages, and product uploads
* Ensure accuracy on product details, pricing, descriptions and imagery
* Continuously optimise the site to drive conversion rate improvements
Photoshoots
* Schedule and organise ecom shoot days (models, photographers, MUAs)
* Run shoot days and keep timelines tight
* Handle image selects and asset organisation
* Make sure files flow correctly and on time
Newsletters & CRM
* Build and schedule newsletters in DotDigital (at least twice weekly)
* Help improve templates, automations and retention flows
* Support traffic‑driving and reactivation strategies
Content & Influencers
* Support the Content Creator on shoots and retouching
* Assist with social scheduling in Planoly
* Identify influencers and creators aligned with the Des Vu aesthetic
* Support gifting and collaborations
Reporting, Trading & Analysis
* Report weekly/monthly on traffic, CVR, funnel performance, bounce rate, and channel behaviour
* Spot opportunities and propose fixes or improvements
* Support merchandising decisions with insights
* Regular competitor checks and SWOT analysis
Customer Care
* Respond to customer enquiries across email/chat/portal
* Resolve issues around orders, returns, damages, stock and delivery
* Deliver fast, friendly, brand‑aligned customer service
What We’re Looking For
* 1–2 years working with Shopify (non‑negotiable)
* Confident with Excel, Adobe, and Planoly (or similar scheduling tool)
* Experience with DotDigital or Klaviyo is a bonus
* Super organised, good with deadlines and juggling multiple tasks
* Fashion‑obsessed, social‑native, and plugged into cultural trends
* Someone who gets female streetwear and wants to grow with a fast, disruptive brand
* 25 days holiday + bank holidays
* 💛Des Vu Merch and Swag
* Fast‑growth environment with real career development
* Opportunity to shape the e‑commerce and marketing output of a disruptive fashion brand
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