Company Description
BlueKong Networks is an International technical engineering services provider offering end-to-end next-generation IT and Network services. With a worldwide reach and over 2000+ technical engineers, BlueKong Networks is the perfect partner to support your onsite needs and has in-country technicians and storage locations to reduce costs and risks. They provide global support for various vendors including Cisco, HP, Dell, IBM, WIFI, Polycom, and Juniper across EMEA, Asia Pac, and North America. BlueKong Networks enhances, extends coverage reach, improves performance, and ensures continuity through their extensive network of on-the-ground technicians.
Role Description
This is a contract, on-site role located in Londonderry for a Cisco CCNA/CCNP Field Engineer. The Field Engineer will be responsible for day-to-day tasks such as troubleshooting network issues, providing technical support, managing and executing field service tasks, and coordinating related projects. The role requires hands-on involvement in the installation, maintenance, and decommissioning of network equipment. The Field Engineer will work closely with team members to ensure smooth operation and service delivery.
Qualifications
* Troubleshooting and Technical Support skills
* Field Service and Project Management skills
* Excellent Communication skills
* Relevant Cisco CCNA/CCNP certifications
* Ability to work independently and on-site in Londonderry
* Experience with network equipment from vendors such as Cisco, HP, Dell, IBM, WIFI, Polycom, Juniper
* Bachelor's degree in a related field is a plus
* Previous experience in a similar role is highly desirable