RES are seeking to recruit a Staff Exchange Administrator to help to support the planning and delivery of week long visit to Lancaster in September 2026 by colleagues from Sunway University as part of the exchange programme. They may also support ongoing virtual activities between Lancaster and Sunway Universities in the run up to the event. Tasks will typically include:
* Working closely with the Lancaster project lead - Dr Mandy Dillon, and the Lancaster core team on the planning of activities for the Sunway visit.
* Booking rooms on campus across that week
* Organising catering - through the university catering system but also liaising with local eateries on campus and possibly in Lancaster to book tables etc.
* Booking hotel accommodation for the Sunway visitors in Lancaster
* Arranging in-country transfers to and from the airport
* Liaising with various university staff to ensure they are invited to meet the visitors and are aware of the arrangements for the week
* Acting as a first point of contact for the Sunway visitors in regards to the event and responding to queries (email and TEAMS)
* Arranging local transportation (e.g. minibus hire, bus passes) as required
* Supporting Dr Dillon and the project team to meet regularly with Sunway University colleagues by arranging regular online meetings
* Helping to create a Lancaster guide and map for our visitors which contains useful information for their stay
* Administrative support for other project related activities as required, You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.
Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK. Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Share Help and advice on making applications can be found on the Lancaster University Careers pages. Visit
1. Current Lancaster University student or staff member, must be available up to September 2026. 2. Excellent communication skills, able to effectively communicate with a wide range of people both within and outside of the university 3. Competent IT skills (Microsoft Word, Excel, Teams and Outlook) 4. Competent project management skills (e.g. ability to book rooms, catering, consider timings) 6. Reliable and able to meet deadlines 7. Available to work from 9am with advance notice (due to the time difference between the UK and Malaysia) 8. Accurate, organised and methodical approach to work 9. A team player. Able to liaise with staff, provide updates and take on appropriate actions as directed by the project lead. Desirable 1. Previous experience supporting a multi-day event Working in this role will help develop the following skills and experience:
* Collaboration
* Creativity
* Curiosity
* Emotional Intelligence
* Exercising Professional Judgement
* Flexibility
Research and Enterprise Services (RES) is a professional Lancaster University department supporting the generation of income through research projects and research-related commercial activities.
Within RES we are currently leading a British Academy Project in partnership with Sunway University's Research Support Office, based in Malaysia. This exciting project is a two year comprehensive staff and knowledge exchange programme which aims to deepen understanding and capacity within both institutions to effectively manage international research collaborations.
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