Were working in partnership with a values-driven housing provider to recruit an experienced Housing Manager. This is a key leadership role offering the opportunity to step into a well-established service and make an immediate impactensuring continuity, supporting teams on the ground, and helping prepare for an upcoming regulatory inspection.
About the organisation This respected housing provider manages a diverse portfolio of supported and general needs homes across multiple local sites. With a strong community focus, they deliver high-quality tenancy, income, and estate services through locally based teams, working closely with residents to create safe, well-managed environments.
Key responsibilities of a Housing Manager:
* Provide confident, visible leadership to a busy housing management team
* Line manage and support a team of 810 staff across income, tenancy/estate management and domestic services
* Oversee tenancy management across a multi-site portfolio
* Monitor and drive income collection performance
* Lead on allocations and lettings activity
* Support resolution of ASB cases (low volume)
* Maintain a strong on-site presence, coaching and supporting front-line colleagues
* Contribute to service improvement and regulatory inspection preparation
* Ensure a smooth and effective handover from the current postholder
Workin...