Main area Administration Grade Band 2 Contract Permanent: different shifts available Hours
* Full time
* Part time
* Job share
* Flexible working
37.5 hours per week (part time/ job share or full time) Job ref 279-7490080-OCT25
Employer 279 University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Worthing Hospital Town Worthing Salary £24,465 per annum pro rata Salary period Yearly Closing 21/10/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First. In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
Job overview
The Emergency floor is a busy 67 bedded Acute Admissions Unit. We are looking for a confident and dynamic Ward Clerk, who enjoys working in a very busy patient facing role and would thrive as part of our friendly and supportive team.
The role is varied and involves supporting the busy medical team in one of the 4 zones on the Emergency Floor
Main duties of the job
It will involve different admin tasks from booking in patients, answering the phone, filing notes, to booking transport and ordering equipment.
You will need to have excellent communication skills as this role involves liaising with a large selection of people, both internally and externally.
Person specification
* Clerical experience in a relevant role
* Experience dealing with people either personally or on the telephone
* Previous NHS experience
* Knowledge of medical terminology
* Excellent telephone manner
* Ability to deal with difficult situations of conflict
* Ability to work on own initiative
* Demonstrable time management skills and ability to organise and prioritise own workload with conflicting priorities
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