Company Description
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems, and cloud services. We keep Britain working.
We are constantly growing our teams, product offerings, and customer base by working closely with all major networks and suppliers, as well as through acquisitions. There’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description
This role is with one of Daisy Communications' brands - 4Com
Salary: £25,000
Location: Bournemouth
Working Hours: Monday to Friday, 9:00 – 17:30 (37.5 hours)
Key Responsibilities:
* Act as the first point of contact for customers during onboarding to the 4Com Network.
* Arrange new service installations and transfer existing services from other providers into the 4Com Network.
* Work closely with suppliers to ensure a seamless installation experience for customers.
* Keep customers updated on the progress of their installation, including any delays or issues.
Qualifications:
* Ability to thrive in a fast-paced environment requiring excellent communication and meticulous attention to detail.
* Strong customer service skills and high-level administrative abilities.
* IT skills with a working knowledge of Windows-based packages.
* Ability to work effectively as part of a team, maintaining supportive relationships with colleagues and staff.
* Positive attitude and a proactive, 'can-do' approach to tasks.
Additional Information:
* Competitive salary of £25,000 per annum, dependent on experience.
* An exciting, fast-paced role with opportunities for progression.
* 24 days holiday plus bank holidays, increasing by 1 day each year.
* Refer a Friend scheme.
* Cycle to Work scheme.
* Vodafone Advantage Discount.
* Monthly company targeted draws and incentivized lunches.
* Discount gym membership.
* Employee Assistance Programme.
* Company pension scheme.
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