Customer Service Administrator Part-Time | Permanent 24 Hours per Week (Wednesday to Friday) Salary: £16,824 per annum (pro rata) About the Role We are looking for a highly organised and customer-focused Customer Service Administrator to join our Technical Operations team on a part-time permanent basis. Working Wednesday to Friday, you will play a key role in ensuring the smooth coordination of customer orders, transport operations, and communication between customers, carriers, subcontractors, warehouse teams, and internal departments. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional customer service. Key Responsibilities Deliver outstanding customer service at all times Process and load customer orders onto internal systems Maintain spreadsheets and system records accurately Build positive relationships with customers, carriers, and subcontractors Keep customers informed on the progress of jobs and deliveries Track the movement of goods and resolve operational queries Liaise closely with Operations, Accounts, and Warehouse teams Ensure accurate completion and closure of job files Obtain and upload PODs, purchase orders, and related documentation Assist with invoice queries, customer complaints, and claims Ensure paperwork and system housekeeping are maintained to a high standard Escala...