To provide managerial leadership to the Division.
To ensure that organisational, local and national performance requirements are met.
Ensure services and performance are delivered in the most efficient manner.
Ensure that resources are deployed in the most efficient manner.
Be a key influence in the Division for all colleagues to provide transformational change.
Ensure that communication within the Division and from the Division to other areas of the Trust is an engaging two-way constructive process.
Line manager to the Directorate Managers within the Division.
Lead on cross-Divisional programmes of work on behalf of the Director of Operations.
Deputise for the Director of Operations as required,
Required to participate in the Trust’s On-Call Rota.
Support the delivery of 7 day working through this role and service provided by the Division
Main duties of the job
Key Result Areas
The Deputy Director of Operations will ensure the care provided in the Division is of sufficient quality, meets the needs of our patients, and is delivered within the resources available in the following domains by:
Leadership
Providing a managerial role model within the Division and across the Trust, and externally in line with the Trust values.
Quality of Care and Patient Experience
Ensuring that processes are in place to ensure clinical guidelines and standards are implemented, delivered and maintained.
Clinical Governance
Ensuring processes are in place to identify, describe, rate, mitigate and manage risks within the Division which complement and adhere to organisational and external requirements.
Performance and Information
Ensuring that the performance required of the Division is delivered in line with Trust and external expectations
Business and Finance
Agreeing, monitoring and managing of Divisional budgets.
Workforce
Leading, motivating and developing all staff in the Division.
Personal Development
Develop and maintain strong working relationships within the Trust and across the NHS.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
1. Educated to degree level in relevant field or equivalent level of management experience
2. Post graduate management qualification
Skills and Experience
Essential criteria
3. Recent NHS management experience
4. Experience of developing and providing regular reports to managers and management committees, on progress against activity and other targets so that performance variances can be highlighted.
Desirable criteria
5. Broad understanding of the NHS and key policy issues that affect business performance
6. Awareness of Strategic management processes and their application
Interests and motivation to the job
Essential criteria
7. Desire to succeed and make a real impact on the quality of care and efficiency of services provided
8. Committed to achievement of overall trust performance and willing to challenge practice / behaviors that undermine the need to work as one team within the Trust
Personal Qualities
Essential criteria
9. Ability to lead and manage teams through change
10. First class interpersonal skills with ability to gain and sustain credibility with clinicians / managers
Using AI for jobs applications:
Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over-reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.
The use of AI during assessments, including interviews, is not permitted unless it has been pre-approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360-degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.
Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependant upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here .
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.
Not everyone needs a ‘Skilled Worker’ visa.