Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website
.
We are currently looking to recruit a part-time Interior Sales Advisor (16 hours per week) to support our Retail Team, based at in OKA Newcastle. OKA Newcastle is located on Fenwick's renowned furniture floor, the OKA space showcases a considered edit of furniture, homeware, textiles and lighting, designed to help create homes full of character, comfort and individualit
y.
ABOUT
USWe know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company cultu
re.Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interio
rs.
KEY RESPONSIBILI
TIESProvision of exceptional customer service to OKA custo
mersProviding advice and guidance on products to customers in person and via p
honeGenerating and maximising revenue to meet sales tar
getsEfficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and proce
ssesIdentifying sales opportuni
tiesPromoting the OKA In-Store Design Advisors and Interior Design Service (
IDS)Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office a
reas
ABOU
T YOUPrevious luxury retail experience, ideally within the furniture or homeware se
ctorsPassion for providing best-in-class customer service and building lasting customer relation
shipsProven soft selling skills, including link-selling of complimentary pro
ductsGood organisational skills and the ability to prior
itiseFlexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and tra
iningTarget-d
rivenKeen interest and enthusiasm for beautiful inte
riorsA creative, problem-solving s
piritPassion for the OKA
brand
OUR BENEFITS P
ACKAGE33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service inc
reasesDay off for your bi
rthdayHealth Cas
h PlanGenerous staff di
scountEnhanced Materni
ty PayEmployee Assistance Pro
grammeEligibility for a discretionary company Bonus
SchemeDiscounts on 60+ UK retailers via My OKA benefits pl
atformPlus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and
more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link pr
ovided.