Purpose of the Role
The Freelance Compliance Consultant provides independent, specialist support to health and social care providers to strengthen regulatory compliance and improve service quality. Working on a self‑employed basis, the consultant is sub‑contracted by Delphi Care Solutions to deliver mock CQC inspections, quality audits, and improvement-focused consultancy across a range of care settings. This role is suited to experienced care professionals who want the flexibility of self‑employment while contributing to meaningful improvements in care delivery.
Key Responsibilities
* Carry out mock CQC inspections across all regulatory domains
* Review policies, procedures, care plans, and compliance documentation
* Observe care practice and interview staff, managers, and service users
* Produce clear, structured, evidence‑based reports outlining findings and recommendations
* Support services to develop and implement action plans
* Provide expert guidance on regulatory expectations and best practice
* Maintain up‑to‑date knowledge of CQC frameworks and sector developments
* Manage your own workload, schedule, and administrative responsibilities as an independent consultant
* Represent Delphi Care Solutions professionally when working with clients
Person Specification
Essential Criteria
* Significant experience in health or social care leadership, quality assurance, or regulatory compliance
* Proven experience conducting mock inspections or regulatory audits, aligned to CQC frameworks
* Demonstrable ability to evaluate evidence, identify risks, and provide practical, improvement‑focused recommendations
* Strong capability in producing comprehensive, evidence‑based reports, using structured formats such as Delphi's reporting template to present findings clearly and professionally
Skills & Competencies
* Excellent verbal communication and interpersonal skills, with the ability to engage confidently with staff at all levels
* High standard of written communication, with the ability to produce clear, accurate, and well‑structured reports
* Strong analytical and critical thinking skills, with the ability to interpret complex information and draw balanced conclusions
* Ability to work independently, manage time effectively, and prioritise workload across multiple assignments
* Professional judgement, objectivity, and the ability to deliver constructive feedback sensitively and effectively
Professional Requirements
* Self‑employed status with the ability to work on a sub‑contracted basis
* Enhanced DBS (or willingness to obtain one)
* Professional indemnity and public liability insurance
* Access to transport for on‑site visits
* Commitment to maintaining confidentiality and adhering to professional and ethical standards
Desirable Criteria
* Experience delivering consultancy, coaching, or service improvement support
* Knowledge of quality improvement methodologies or change management approaches
* Experience working across multiple care settings (e.g., residential, nursing, supported living, domiciliary care)
* Accreditation or training in compliance, auditing, or quality assurance frameworks
Working Arrangement
* Operate independently and are responsible for their own tax, insurance, and business obligations
* Choose which assignments to accept based on availability and interest
* Are engaged on a project‑by‑project basis with no guaranteed minimum hours
* Submit monthly invoices for completed work and approved expenses
* Deliver work autonomously while meeting Delphi's quality and reporting standards
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