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Bilingual Operational Excellence Manager (English + German), Belfast
Client: QAD
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: c97469c8fede
Job Views: 12
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
The OpEx Manager is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG, and General Manufacturing industries through the implementation of QAD Redzone software and expert-level coaching. OpEx managers work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading through doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors, and C-level executives to achieve both significant personal growth and tremendous productivity gains.
* This position is Full Time, Exempt, Remote and requires travel 42 weeks per year, Monday through Thursday. Coaches must be able and willing to travel by car and plane to customer locations up to 80% as needed.
* Must be based in the UK or willing and able to obtain a UK working visa with frequent travel to the UK.
* Bilingual in English and German is required.
Responsibilities
* Oversees and coaches 5-7 customers at a time
* Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
* Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
* Tracks performance data and customer uplifts throughout the deployment
* Leads process improvement and kaizen activities for customers
* Shares feedback with frontline teams and leadership to drive positive behavior change and results
* Facilitates remote weekly customer progress meetings
* Identifies success stories and results to celebrate wins with the customer
* Manages project schedules with customers
* Provides Success Assessments upon project completion
* Delivers executive overviews and informs customers about all Redzone programs
* Troubleshoots customer technical issues as needed
* Supports customer identification of next steps in their Redzone journey
* Other duties as assigned
Qualifications
* Fluent in both English and German
* Senior Operations Leadership experience in manufacturing environments
* Ability to work in hands-on manufacturing roles such as Operations Manager, Production Supervisor, and Continuous Improvement Manager
* Experience using Overall Equipment Effectiveness (OEE) to drive results and continuous improvement
* Ability to plan, organize, and adapt in a dynamic environment, managing multiple demands
* Strong relationship-building skills with clients and internal teams
* Excellent interpersonal and organizational skills
* Effective written and verbal communication skills
* Good judgment and assessment skills
* Ability to manage time effectively in a high-paced, growing environment
* Prioritization skills to meet critical deadlines
* Advanced proficiency in MS Office (PowerPoint, Word, Excel, Outlook)
* Comfort with technical communication related to networking, wireless, and software
* Willingness to learn new software tools
* PLC experience and familiarity are a plus, but not required
Education/Experience
* Relevant fields include Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management
* At least 5 years of manufacturing experience in progressive operations or leadership roles
* 2 years in a coaching role with business clients is preferred but not mandatory
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