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Position: General Manager at Wagamama
As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way. Live and breathe our people promise, values, and embody core leadership behaviors. You’ll be responsible for:
1. Driving sales
2. Inspiring your team to deliver a great guest experience, striving to exceed expectations.
3. The development and growth of your team, ensuring they are engaged, motivated, and delivering results.
Benefits include:
* Up to £8,000 a year bonus opportunity
* Private medical insurance + pension scheme
* Dedicated 6-week training programme
* £14 - £25 of free food allowance on every shift
* 50% discount at Wagamama + 30% off all other TRG brands with family and friends
* Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
* 28 days holiday
* Kintsugi wellness | Access to counselors, cycle to work scheme, discounted gym + leisure
* Family-friendly policy | Expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay
* Financial wellbeing support | Access to loans repaid through your salary for 'strapped for cash' moments
What we look for:
* An experienced hospitality general manager capable of leading a restaurant team with positive behavior and actions, driving performance in a fast-paced, complex environment.
* A strong communicator who has real conversations with consideration and care, ensuring your team feels heard and supported.
* Experience in understanding the financial performance of a restaurant and identifying opportunities.
* Experience managing a restaurant budget.
* Comfortable managing team labor, reacting to changing demands as necessary.
* A passionate leader with experience in managing team performance and development.
* Cares about creating an inclusive environment where your team feels respected and they belong.
* A forward-thinking problem solver, able to think on your feet and make quick decisions.
* An inspiring leader who engages their team to nourish and flourish in their roles and careers.
The Wagamama Way:
Kaizen, meaning ‘good change’, is at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do — our food, our thinking, our work. It has to be fresh. We are committed to championing change in our communities and on the planet.
With three decades of acting differently, we don’t conform; we celebrate difference. We appreciate personality over perfection. We welcome everyone and their unique stories to our benches. We promise to have your back, working together to build trust and support, creating safe spaces for real conversations with open hearts and minds.
All we ask is for you to dish up what makes you different.
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