English | United Kingdom | req128214
Become a part of our amazing team in Bristol!
YOUR ROLE
As a Customer Care Specialist, you will play a key role in delivering exceptional service by engaging directly with customers, solving problems proactively, and collaborating closely with sales and operational teams to ensure seamless execution. Your mission is to create a positive customer experience every time, while maintaining high standards through effective communication, documentation, and continuous improvement.
YOUR RESPONSIBILITIES
* ...
* ...
* ...
YOUR SKILLS AND EXPERIENCES
* Experience in customer care, ideally in logistics environment
* Strong customer service orientation and problem solving skills
* Excellent organisational skills and strong interpersonal skills
* Ability to work on own initiative and as part of a team
* Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines
* Ability to cope with change and embrace new technologies, demonstrate adaptability to change
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan an...