Salary: £80,000 - 80,000 per year Requirements: Solid CRM solutions background within the Zoho ecosystem Experience with Zoho CRM, Zoho Creator, Zoho Analytics, Zoho Flow, Zoho Desk & Zoho Campaigns Proven ability to manage CRM implementation, development, integration & customization Strong communication skills to work closely with stakeholders across various departments Ability to optimize workflows and automation Experience in establishing and maintaining CRM governance and strategy Must have own transport for commuting to the office Responsibilities: Manage a large Zoho suite as the Head of CRM Development Collaborate with a team of 3 Zoho specialists Oversee CRM implementation and customization projects Work closely with sales, marketing, operations, finance, and compliance departments Optimize workflows and enhance data usability across the organization Establish and maintain CRM governance and best practices Develop and execute the overall CRM strategy and road mapping Technologies: CRM Flow Marketing More: We are seeking a Head of CRM Development for a newly created position within our SME located on the outskirts of Northampton. This role offers a competitive salary of £70,000 - £80,000, with the flexibility of 4 days a week in the office and 1 day from home. Our team consists of dedicated Zoho specialists, and we are looking for someone who thrives in a collaborative environment. The ideal candidate will possess a strong background in the Zoho ecosystem and will play a vital role in optimizing our CRM systems. We also offer a generous bonus of up to 15%. last updated 8 week of 2026