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Managing Director | Local Business Advocate | Business Adviser | MBA
Overview of the Role
Are you a highly organised and detail-oriented individual looking to build a career in the financial
services sector? Do you thrive in a fast-paced environment where accuracy and efficiency are key?
Does the idea of working for a leading Mortgage Broker spark joy?
If you’re nodding along, we might just have the perfect role for you. At Delta Mortgages, we believe
mortgages should be simple, not stressful—and the same goes for your career. If you love providing
outstanding customer service, enjoy working in a supportive, expert team, and want to be part of a
company that genuinely values its people, keep reading.
The Opportunity
At Delta Mortgages, we believe that the best service comes from a team that is knowledgeable,
empowered, and engaged. As a Mortgage Administrator, you will play a vital role in ensuring the
smooth and efficient processing of mortgage applications. You will be the backbone of our mortgage
advisory team, providing crucial administrative support and ensuring a seamless experience for our
clients.
You’ll be responsible for:
* Mortgage Administration – Support both employed and self-employed Mortgage Advisers with processing mortgage cases from initial enquiry to completion.
* Stakeholder Communication – Regularly updating internal and external stakeholders regarding the progress of mortgage cases.
* Record Keeping – Maintain accurate and up-to-date records in company systems for audit and compliance purposes.
* General Administration – Assist with general office administration as the business needs require.
Basically, you’ll be doing what you do best, but with a team that has your back.
Flexibility is Our Middle Name
We’re not about clock-watching. We trust our team to deliver great work, not just rack up hours at a
desk.
Position: Full-time and permanent.
Work Hours: Standard hours are 8:30-5:00 (with an hour of ‘you time’ for lunch), but let’s be real—
life isn’t one-size-fits-all. We’re firm believers in measuring output rather than hours at a seat. Let’s
have a conversation!
We believe that work should work for you, so we’ve put together benefits that actually make a
difference:
* 24 days annual leave + Bank Holidays.
* Your birthday off—because you deserve a day that’s all about you.
* Office closure over Christmas— so you can enjoy quality time with loved ones.
* Annual bonus—discretionary, but we love rewarding great work.
* Employer pension contributions—because future you will thank you.
* Regular socials and team events—yes, we like spending time together outside of work too!
* Training & Development Plans—personalised and exams fully funded by us.
* Eye test & glasses contribution—because screens are great… until they’re not.
* Death in Service Benefit—4x your salary, because we’ve got your back.
* Optional annual financial review—because we work with some clever financial advisers, why not get expert financial advice for free too?
About You
We’re looking for someone who has:
Experience
* Previous administrative experience is desirable, but not essential as full training will be provided.
* Experience in the financial services or mortgage sector would be an advantage.
* A strong commitment to providing excellent customer service.
* Strong communication skills, with the ability to engage confidently with clients and stakeholders.
* Excellent organisational and time management skills—able to manage multiple priorities and deadlines effectively with a keen eye for detail.
* Comfortable working both independently and as part of a team.
* Proficient in Microsoft Office and financial services software.
About Us
At Delta Mortgages, we do things differently.
We’re a people-first mortgage broker based in Bournemouth, helping clients make sense of
mortgages with advice that’s clear, simple, and stress-free. But we don’t just deal with numbers—we
work with people, and that makes all the difference.
When you join Delta Mortgages, you’re not just taking a job—you’re joining a team that genuinely
So, what do we stand for?
* Empathy: We understand that mortgages aren’t just about money—they’re about homes, families, and futures. That’s why we listen first and advise second, always putting clients at the heart of what we do.
* Curiosity: We never settle for ‘good enough.’ Whether it’s exploring better solutions for clients or finding smarter ways to work, we ask questions, dig deeper, and keep improving.
* Integrity: Trust is everything in our industry, and we take that responsibility seriously. We’re honest, transparent, and always act in our clients’ best interests—even if it means taking the long way round to get things right.
* Passion: We genuinely love what we do. From securing great mortgage deals to celebrating our clients’ milestones, we bring enthusiasm, energy, and a people-first approach to everything we do.
* Expertise: We’re a team of knowledgeable, experienced professionals who simplify the complex and guide clients with confidence. Mortgages may be intricate, but we make them feel effortless.
We’re proud of the friendly, dynamic, and team-focused culture we’ve built. Here, your ideas matter,
your contributions are recognised, and your work makes a real impact in people’s lives.
Other Important Bits*
All functions in this role must comply with the Financial Services and Markets Act 2000 and the
relevant FCA rules at all times and adhere to laid-down operating procedures and to the set service
level standards for both internal and external clients. Ensuring that company systems and databases
are kept up to date for audit purposes.
*(There, that’s our serious and important information voice out the way.)
Ready To Talk?
Sound like the kind of place where you’d thrive? We’d love to have you on board.
And let’s be honest—sometimes the best opportunities come when you least expect them. So if this
feels like the perfect next step, hit apply now or drop us a message—we’d love to chat!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
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