Job Summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Clinical Support Worker SDEC Band hours
We are seeking to recruit a clinical support worker to work in Same Day Emergency Care (SDEC) at the Cumberland Infirmary Carlisle. We are a dedicated, diverse, multidisciplinary team providing, providing same day emergency care to patients. We provide care to surgical, urology, medical, oncology, vascular and gynaecology patients. We are a busy, ever changing unit, working closely with accident and emergency to provide safe and quality care, supporting a positive journey for patients.
Main duties of the job
You must have a caring nature, with excellent interpersonal and communication skills. Essential criteria required for role is to have a care certificate (working towards) will be accepted. The shift pattern is 12.5 hours daily, working weekdays, bank holidays and weekends. Our aim to be paperless, we use symphony data to log patient documentation.
About Us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
We work as a team within Same Day Emergency care, whilst supporting personal development.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
13 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
262-A
Job locations
Same Day Emergency Care Cumberland Infirmary
Newtown road
Carlisle
CA2 7HY
Job Description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Additional Clinical Services
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.
Disclosure And Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Cost Of The DBS Must Be Met By The Successful Candidate(s) Through Salary Deduction. DBS Charges Are As Follows if Applicable To The Post:
Standard Check: £ Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £ administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC Can Offer Successful Future Employees The Following Benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Job Description
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Essential
Qualifications
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
Theoretical knowledge
Experience of a range of care and related procedures
Clinical observations
Knowledge of data protection legislation and health and safety at work legislation
National Care Certificate or commitment to complete within 12 weeks of commencing employment
Numeracy and Literacy Level 2
Desirable
Undertaken relevant additional training for Clinical Support Workers
Essential
Knowledge & Experience
Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalating changes or findings
Working knowledge of legislation underpinning care provision
Understanding of the importance of robust, accurate, clear, timely documentation.
Insight into behaviours and skills of a carer and the need for effective team work.
Knowledge of Safeguarding.
Understanding work-related boundaries.
Awareness of GDPR and the need for confidentiality
Desirable
Familiarity with current NHS and social care policies.
Computer skills
Clinical policies and procedures
Evidence of understanding of Trust Business
Experience of working in the Trust previously
Essential
Skills and Aptitudes
Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
Time-keeping, planning and prioritisation skills.
Basic IT skills to use electronic patient records and other Trust systems.
Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
Ability to demonstrate the importance of holistic person centred care and related procedures.
Attention to detail
Ability to use initiative appropriately.
Ability to demonstrate the compassionate values and behaviours needed for dignified care.
Desire to encourage and support patients to remain as independent as possible
Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
Caring and empathetic.
Motivated and with a pro-active approach.
Ability to work independently and as part of a team.
Committed to providing high quality patient care.
Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
Personal resilience.
Ability to work calmly and effectively under pressure.
Presents self as courteous, respectful and helpful and understands importance of professional image.
Reliable, adaptable and dependable.
Desirable
Keyboard skills.
Venepuncture
Personal Circumstances
Essential
Willing to work flexible hours including nights, weekends and bank holidays
Flexible and versatile approach to meet the needs of the service.
Desirable
Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Person Specification
Essential
Willing to work flexible hours including nights, weekends and bank holidays
Flexible and versatile approach to meet the needs of the service.
Desirable
Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Same Day Emergency Care Cumberland Infirmary
Newtown road
Carlisle
CA2 7HY
Employer's website
(Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Same Day Emergency Care Cumberland Infirmary
Newtown road
Carlisle
CA2 7HY
Employer's website
(Opens in a new tab)
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