Sureserve
Sureserve's mission is to be the trusted partner of choice for the social housing and related public sectors, delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, prioritising safety, integrity, and respect for customers, employees, residents, and the environment.
Our focus is on providing high-quality solutions that promote energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With nationwide coverage, regional and local expertise, and a commitment to excellent service, we aim to be a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating & hot water solutions, with regional offices across the East of England and the Midlands for comprehensive coverage.
We are recruiting a Contract Administrator
We seek a diligent, professional Contract Administrator to support our busy team. The ideal candidate will be resilient, detail-oriented, possess excellent communication skills, and be capable of multitasking.
Role Overview
The Contract Administrator acts as a vital link between stakeholders, ensuring accurate data communication and timely distribution of planned and allocated works, adhering to company and client standards.
The role involves supporting team leaders, engineers, suppliers, and tenants, with proven administrative experience, preferably in housing, premises, or facilities management.
Key Responsibilities
1. Planning daily work for engineers, electricians, plumbers, apprentices, and communicating schedules.
2. Ensuring data accuracy and timeliness.
3. Maintaining up-to-date records via appropriate systems.
4. Liaising with other administrators and supervisors.
5. Handling calls from clients and tenants.
Required Attributes
1. A self-motivated individual eager to develop within a successful company.
2. Excellent customer service skills.
3. Proficiency with Microsoft Office, IT systems, and databases, with strong organisational skills.
4. Experience handling high call volumes is advantageous.
5. Friendly and professional attitude to foster good relationships.
All applicants must pass criminal and reference checks before employment.
Working Hours
Monday to Friday, 8 am to 5 pm, with a 1-hour lunch, based at our Boston office.
What We Offer
* Employee wellbeing and occupational health support, including counselling.
* Annual leave based on service level.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work Scheme.
* Electric Vehicle Leasing Scheme.
* Gender & Equality Working Group.
* Sureserve Academy for career development.
* Employee Voice Programme.
* Team social activities.
* Sureserve Legends celebrating our employees' values.
Diversity and Inclusion
We are committed to creating an inclusive workplace, welcoming applicants regardless of race, religion, gender, sexual orientation, or other protected characteristics. Reasonable adjustments are available during recruitment; contact scc-hr@sureserve.co.uk for support.
Successful applicants will undergo eligibility checks, including right to work and DBS checks.
Join us in delivering excellence across the UK
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