Crematorium Assistant – Are you looking for a meaningful, uniquely varied role where you can make a genuine difference to families every day
Seven Hills Crematorium are seeking a Crematorium Assistant to join them in a full-time, permanent role based in Nacton, just east of Ipswich, Suffolk.
Fantastic Company Benefits Include:
Competitive Salary: £25,000 - £30,000 per annum (dependent on experience), plus participation in the staff bonus scheme and overtime opportunities when required
Holiday: 20 days per year plus statutory bank holidays, increasing with length of service
Pension Scheme
Additional: Full training provided, including future Cremation Technician training
About the role:
As a Crematorium Assistant, you will support the day-to-day running of the crematorium, working closely with the Manager and team as a key all-rounder. The role combines office duties, including paperwork, enquiries, and memorial support, with hands-on tasks such as Chapel Attendant duties, light grounds upkeep, and acting as a bearer. Full training will be provided, including future development as a Cremation Technician. Working hours for this role are varied across the week, generally 9am–5pm in the office 2/3 days a week and 8am–4pm in other areas.
Please apply with an up-to-date CV and a covering letter / supporting statement outlining your suitability for the role, as personality is considered an important factor for this position.
Main Duties and Responsibilities:
Processing funeral and cremation paperwork with accuracy and attention to detail
Providing a comprehensive, sympathetic and respectful service to bereaved families
Acting as Chapel Attendant during funeral services and assisting with service preparation
Operating the Obitus system
Supporting grounds staff with memorialisation and general maintenance
Ensuring all cremations are carried out to a high and ethical standard
Maintaining cleanliness and presentation across all areas of the site
Seeking opportunities to enhance the visitor experience
About you:
As a Crematorium Assistant, you will be a compassionate, professional individual who is comfortable working with grieving families and able to adapt to a varied role. You will have excellent communication and organisational skills, a hands-on approach, and the ability to work as part of a small team.
Experience of office work and/or grounds maintenance would be beneficial, though not essential, as full training will be provided. Basic IT skills, including Microsoft Office, are desirable. You must also be physically able to act as a pallbearer when required.
About Us:
Situated in a peaceful woodland setting on the outskirts of Ipswich, Seven Hills Crematorium is an independent, premier crematorium in Suffolk. We are committed to providing first-class, dignified and compassionate services to families saying goodbye to their loved ones, and our reputation reflects the care and respect we show at every stage.
If you have the relevant skills and experience for the Crematorium Assistant role and would like to be considered, please apply by forwarding an up-to-date CV with a covering letter / supporting statement as part of your CV as to why feel right for this role as soon as possible. We look forward to hearing from you.
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Additional keywords: Crematorium Assistant, Funeral Services, Chapel Attendant, Grounds Assistant, Bereavement Services, Assistant, Facilities & Operations Assistant, Site Support Assistant, Administrative & Grounds Assistant, Operations Assistant.
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