Customer Experience Executive Location: Greenford Salary: £25,000 - £28,000 + £2,000 Yearly Bonus Contract Type: Permanent, Full-Time Working Hours: Monday to Friday, 9:00am - 5:00pm (Hybrid working offered after probation) Customer-Focused? Join a Supportive Team and Make a Real Impact! Are you motivated by delivering exceptional customer service? Do you have a strong background in client or sales support? If so, this could be the perfect opportunity for you! We’re working with a thriving, family-owned manufacturing business in Greenford that’s looking for a Customer Experience Executive to support their team of busy Key Account Managers. In this role, you’ll act as a key liaison between customers and the wider business, taking ownership of key support functions and playing a vital part in maintaining excellent relationships. The Role: This is a varied position where no two days are the same. You'll be trusted to help manage a portfolio of existing accounts, respond quickly to customer enquiries, and ensure the smooth processing of orders from start to finish. Key Responsibilities: • Handling and processing incoming orders and customer enquiries • Quoting prices and advising on product and stock availability • Providing estimated delivery dates and resolving logistics issues • Issuing and managing invoices and order documentation • Coordinating sample and artwork request...