We are seeking a highly skilled and motivated individual to take on the role of Pub Manager. The successful candidate will be responsible for leading a team of professionals to deliver exceptional customer service and achieve targets.
This includes ensuring top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Key responsibilities include:
* Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Resource Management: Oversee staff scheduling, resources to maximise efficiency and meet business needs.
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
In this role, you will work closely with the team to ensure that every guest has an unforgettable experience. You will also be responsible for managing budgets and resources to maximise efficiency and meet business needs.
If you have a passion for hospitality and leadership, we encourage you to apply for this exciting opportunity.