Service Manager
Full time (35 hours per week, Monday-Friday)
Starting salary £40,800 FTE
Closing date for applications: 25 April 2026
Are you an experienced leader with a passion for improving outcomes for Scotland's youngest children and their families? Early Years Scotland is seeking a dynamic and committed Service Manager to lead and grow our early intervention and prevention services, champion highquality practice, and contribute to sectorwide professional learning.
Working closely with the senior leadership team, you will provide leadership to staff delivering community-based early years and family support programmes, ensuring safe, trauma‑responsive and high-quality practice. You will manage performance, risk and compliance, oversee budgets, and support strategic planning.
A key part of the role will include designing, delivering and quality‑assuring professional learning for EYS members, partners (including ELC settings) and internal teams. You will use digital platforms to create, host and evaluate engaging learning content aligned with national frameworks.
Early Years Scotland is a registered charity and Scotland's leading national specialist organisation dedicated to supporting our youngest children, from pre-birth to age five. With over 50 years of experience as a Third Sector organisation, we take immense pride in our long-standing commitment to those who work for and on behalf of Scotland's youngest children.
Key responsibilities:
* Lead, coach and develop staff teams, providing professional supervision and supporting a culture of reflective practice
* Design and deliver high‑quality professional learning, facilitation and CPD to a range of audiences including practitioners, leaders and partner organisations
* Manage projects and services, ensuring risk, compliance and safe delivery for children and families
* Monitor and evaluate the impact of programmes using data and evidence
* Build and maintain effective relationships with partner agencies, local authorities and national and regulatory bodies
* Create and develop learning resources and content (digital and face‑to‑face)
* Contribute to strategic and operational planning and quality management
* Provide written reports and represent the organisation locally and nationally
What we are looking for:
* Proven experience of line managing, coaching and developing staff teams
* Experience managing projects and services, including risk and compliance
* Strong track record of working collaboratively with partner agencies
* Experience supporting families experiencing adversity, including trauma‑informed approaches
* Experience monitoring and evaluating programme impact using data and evidence
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