Location: London
Salary: Market Rate
Salary band: Market Rate
Contract type: Contract/Temporary
Date posted: 29/10/2024
A premier international law firm is seeking a Client Relationship Manager to work closely with its relationship partners and global client teams. The role focuses on enhancing relationships with high-priority clients, cross-selling, revenue expansion, and developing deep client connections to support growth within a collaborative, high-performance environment.
Responsibilities:
* Collaborate with relationship partners and client teams to strengthen relationships, cross-sell services, and identify growth opportunities.
* Act as the primary contact for relationship management, driving client engagement and satisfaction.
* Contribute to client plans with specific goals; create growth opportunities based on market developments and align activities with the firm’s strategy.
* Lead preparation for client meetings, capturing key actions and creating tailored reports.
* Respond to queries on panel arrangements with support from the risk team.
* Track financial and client relationship metrics, identifying areas for potential improvement and investment.
* Ensure client teams are updated with relevant information and resources; work with BDM and other teams to meet client needs and strategic goals.
The Candidate:
* Proven client relationship management and business development experience in professional services, ideally in a partnership setting.
* Strong communication, client service focus, commercial insight, and strategic thinking.
* Self-starter, adaptable, and a strong team player with an awareness of the legal market and relevant sectors.
Please note: Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that applications outside these areas will not be accepted.
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