Customer Support Engineer - Field Based, South East England
Ready to take your engineering expertise on the road? Join a forward-thinking team working with innovative, software-driven mechanical and electrical capital equipment. Be the face of a renowned company, servicing clients across Kent and the South-East region, and earn a competitive package while doing what you love.
Why You'll Love This Role:
1. Salary circa £35,000 with incredible overtime potential (up to £10k per annum)
2. Company car to take you from site to site in style
3. 25 days holiday, increasing to 30 with service
4. Excellent medical, pension (3% & 8%), and bonus incentives (9% per year) to reward your hard work
This isn't just another engineering job - this is your chance to join a leading UK-based manufacturer with a global reach spanning over 120 countries. You'll be part of a company that is constantly pushing boundaries in technology, supporting customers with cutting-edge, connected capital equipment.
What You'll Be Doing:
1. Field servicing, installations, repairs, and preventative maintenance on a wide range of innovative products.
2. Keeping detailed service and test records to ensure flawless operations.
3. Providing vital technical support to UK customers whenever needed.
4. Working closely with service, technical support, and sales teams to deliver the highest level of customer satisfaction.
5. Your insight will also help us improve product design, as you'll be feeding back customer feedback, complaints, and sales opportunities to keep us ahead of the curve.
What We're Looking For:
1. Someone with excellent technical ability and a knack for solving complex problems.
2. Strong communication and customer care skills - you'll be the face of the company!
3. A natural ability to approach fault finding with a logical, analytical mindset.
4. Working knowledge of electronics, microprocessor-based products, and software-driven systems.
5. Experience or an understanding of fluid/hydraulic systems or printing technology would be a bonus!
What You Bring:
You might be in a field-based role already, acting as the company ambassador, or perhaps you're a Mechanical/Electronic Engineer from the FMCG or Food sector looking for more variety, autonomy, and earning potential.
Whether you've worked with high-tech electronics, medical devices, or industrial systems, if you're passionate about providing expert engineering service and making a difference, we want to hear from you.
You'll be working with clients in dynamic sectors such as food production, FMCG, and Pharma, from small owner-managed businesses to large multinationals. If you thrive on variety, challenges, and being a trusted engineering partner, this is the role for you.
Ready to Make an Impact? Apply today and take the next step in your engineering career! Email: dan.plimmer@jonlee.co.uk
#J-18808-Ljbffr