About The Role
Mercedes-Benz of Swindon is looking for a motivated and committed Parts Advisor to join our team. As a Mercedes-Benz Parts Advisor, you will demonstrate a ‘One Team’ approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Mercedes-Benz Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Responsibilities
* Assist customers with parts identification, searching and sourcing.
* Maintain the parts stock room and manage stock levels, including ordering and selling a wide range of vehicle parts and accessories.
* Communicate effectively with internal and external customers and suppliers to ensure prompt resolution of requests.
* Work a flexible pattern that may include weekends to provide high levels of service.
About You
Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required. Excellent communication and customer-facing skills are essential, as you will interact with customers face to face and over the phone. You should be passionate about delivering excellent customer service and able to give the best advice on our products and services. Please note that Parts Advisor experience within the automotive industry is a minimum requirement for this role.
Why Sytner?
Sytner Group is delighted to provide an industry-leading benefits package. We are committed to continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on developing talent and building careers and our colleagues regularly score high on engagement.
Location
Mercedes-Benz of Swindon, Drakes Way, Swindon, Wiltshire, Swindon, United Kingdom, SN3 3HT
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