Adecco is seeking a Customer Insight Specialist for Croydon Council to support the Housing Needs and Homelessness team. In this role, you will investigate and respond to complex complaints, ensuring compliance with legislation and good practice. Strong experience in complaint handling, ideally within local government or housing services, is essential. You will work hybrid, spending at least 2 days in the Croydon office. This is a temporary position with a pay rate of £23.27 per hour PAYE.
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