Apply to: Apprentice Medical Receptionist
Apply From: 13/12/2024
Learning Provider
Delivered by TOTAL PEOPLE LIMITED
Employer
DRS WATSON HORRTON WALTON CARR AND TAYLOR
Vacancy Description
Description of Role: A Medical Receptionist is the first point of contact for patients when they either come to surgery or, on many occasions, when they telephone. It is the role of the receptionist to help patients obtain the best service from the surgery and to ensure the smooth running of the surgeries for the Doctors and other clinical members of the team.
Main Duties and Responsibilities:
1. Reception duties during surgeries and clinics
2. Answering telephone and face to face enquiries
3. Booking, cancelling and amending appointments
4. Retrieving and filing medical records
5. Scanning hospital letters onto the computer
6. Taking requests for home visits as per Practice Protocol
7. Taking and passing messages to Doctors and other Primary Health Care Team members as per the Practice Protocol
8. Completing administrative forms
9. Inputting and retrieving information from the computer
10. Issuing repeat prescriptions
11. Booking ambulances
12. Liaison with outside agencies
13. Chaperoning patients
14. Preparing consultation rooms for surgeries
15. Testing Urine, when no Doctor or Nurse is available, after receiving the necessary training
16. Assisting patients on the nebuliser, after receiving the necessary training
17. Follow COVID-19 policies and procedures
18. Any other tasks which may become necessary to improve patient care as a result of changes in the NHS, or as a result of the introduction of new technology.
Key Details
Vacancy Title
Apprentice Medical Receptionist
Employer Description
Fearnhead Cross Medical Practice based in Warrington a busy community practice. Working across 2 sites, our Doctors and Nurses take pride in offering the highest standard of patient-centred healthcare. We offer a wide variety of medical services.
Vacancy Location
25 Fearnhead Cross Warrington WA2 0HD
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291386
Key Dates
Apply From
13/12/2024
Closing Date For Applications
2025-01-02 23:59:59
Interview Begin From
Possible Start Date
2025-01-13 00:00:00
Training
Training to be Provided
* Customer Service Practitioner Level 2
* Functional Skills in English and mathematics (if not exempt)
* Off-the-job training to develop Knowledge, Skills and Behaviours (KSB's)
Learning Provider
TOTAL PEOPLE LIMITED
Skills Required
Administrative skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Non-judgemental, Organisation skills, Patience, Team working
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