Key Account AdministratorBromboroughPermanent£27,000My client based in Bromborough, Wirral, is looking to recruit a Key Account Administrator. The role is a Monday - Friday based role and is offered on a 35 hour working week. With flexibility on hours 8-4pm or 9-5pm and a minimum Salary of £27,000 per annum.The position has become available due to the business expanding and the purpose of the role is to provide and adapt a customer service function that reflects and supports the company's current and future requirements. Key responsibilities and duties of the role include-* Account support for aligned accounts * Manage the order inbox and central telephone line* Process manual orders within agreed lead times* Building strong relationships with customers both internal and external * Solve customer/ service issues and problems in a highly professional manner and using sound judgement* Monitoring sales order processing for key accounts ensuring lead times are followed* Analysing information from customer web passed portals* Balancing customer service KPI's to meet customers expectations and our own service standard* Managing product availability- following correct procedure in the event of stock shortages to minimise effect to customer service* Cover all aspect of CS during absence and holidaysKey skills and Experience-* SAP Experience is preferred* Sales order processing is preferred* To be able to work in a customer service environment * Excellent communication skills* Exce...