Central Employment are working with an established Digital Marketing and Web Development agency in Glasgow, as they look to recruit an additional Digital Account Manager.
Glasgow based x 3 days a week, x 2 days from home
Up to £35,000 DOE + benefits
Responsibilities
* Acting as the day-to-day contact for our clients, overseeing implementation of digital marketing campaigns and development retainers, in line with client objectives
* Maintaining account status / client WIP documents
* Ensuring internal teams have what they need from the client in order to execute projects and digital marketing campaigns, including following up on meeting actions
* Building relationships with clients, establishing trust and transparent communication
* Creating quality campaign briefs for internal teams to action
* Working with internal teams to prioritise client work and ensure work is delivered on time and to a high standard
* Supporting the Client Services Director with new client on-boarding
* Project managing development projects including creation and maintenance of project plan, scheduling regular client catch ups, and delivery of all project deliverables
* Participating in monthly and quarterly client meetings, preparing performance and strategy decks
* Creating monthly reporting commentary for clients and reviewing marketing reports before sending to client
* Managing client calls and meetings including creation of agendas and contact reports
* Maintaining housekeeping document which outlines all key information for each client
* Supporting the Client Services Director to develop client accounts, demonstrating commercial awareness, promoting services, and identifying growth opportunities
Background & Experience required:
* The ideal candidate will have previous experience in a digital agency, preferably with both web and marketing clients, and be passionate about delivering great results.
* Previous account management experience (3+ years)
* Experience in Lifestyle marketing is preferred but not essential