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Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Housekeeping Supervisor, you will assist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
As Housekeeping Supervisor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
A little bit about what you will be doing:
* Supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
* Deliver daily briefings with the Room Attendant team, highlighting VIPs and setting daily initiatives
* Enhance your attention to detail to help drive cleanliness and presentation results
* Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
* Inspect guest rooms, with a focus on providing unique and magic moments for our guests
* Coaching Room Attendants throughout the daily operation, providing feedback to enhance the quality of their work
Job Details:
Job Title: Housekeeping Supervisor
Location: St Andrews, Fife
Contract: Full-time, Permanent
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Housekeeping Supervisor, you will assist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
As Housekeeping Supervisor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
A little bit about what you will be doing:
* Supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
* Deliver daily briefings with the Room Attendant team, highlighting VIPs and setting daily initiatives
* Enhance your attention to detail to help drive cleanliness and presentation results
* Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
* Inspect guest rooms, with a focus on providing unique and magic moments for our guests
* Coaching Room Attendants throughout the daily operation, providing feedback to enhance the quality of their work
Qualifications:
* Warm and caring personality; previous housekeeping experience is an asset
* Ability to anticipate and focus attention on guest needs, being professional and welcoming
* Excellent organizational skills and time management
Additional Information:
* Competitive salary
* Staff shuttle service to/from St Andrews
* Complimentary staff canteen
* 50% off dining in our Food and Beverage outlets
* Employee rates for Spa treatments and green fees
* Access to gym and pool services
* Growth opportunities
* On-the-job training
* Regular social events
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