Role: Technical Account Manager Location: Huntingdon Type: Permanent About us: We are a company that takes pride in our people as it is our people who are at the centre of everything that we do. We have multi-category expertise with a focus on quality and innovation. We deliver what customers need and consumers want with expert taste and growth mindset. Our business began with meat, and we've developed a market-leading expertise with unmatched quality globally. We're always investing in new technology to deliver more value, efficiency and consumer-led innovative solutions. What we are looking for: We are looking for a professional and experienced Technical Account Manager to join our growing Technical team. As a Technical Account Manager you will own the customer relationship from a Technical perspective. You will be an active member within the customer facing team as well the internal team. Key responsibilities as a Technical Account Manager will be to: - Take ownership of the internal Natural Work Team (NWT), ensuring effective collaboration and alignment, while building confidence and strong working relationships with external NWTs. - Manage critical paths to ensure timely delivery of key milestones. - Maintain clear and effective communication with customers. - Lead the successful delivery of product launches and improvement initiatives. - Analyse operational and quality data to identify trends, support root cause investigations, and drive continuous improvement actions. - Act as the primary liaison between site teams and the customer, ensuring consistent, transparent, and solution-focused communication. - Develop and implement structured processes to manage challenges, ensuring internal alignment and delivering clear, timely resolutions to customers. - Support the critical path management of product specifications and artwork, ensuring accuracy and timely delivery. - Engage proactively with site teams to ensure understanding and delivery of customer requirements. Required experience/expertise to succeed as a Technical Account Manager will include: - Have the ability to liaise with the site management teams - Have experience in HACCP and quality management systems. - Ensure effective lines of communication are in place within the Technical Department. - Pro-actively engage the Technical Management team with ideas for development. - To have a food related degree or equivalent and to have experience in food processing. What you get in return: 258 bank holiday allowance Life assurance of minimum two times yearly salary Opportunities for development and internal promotion Cycle to work scheme Share Save scheme Variety of discounts at well-known retails and gyms Free car parking on site Subsidised canteen Enhanced Maternity/Paternity Aviva DigiCare (Online GP) Hilton Food Group - Home (hiltonfoodgroupplc.com)