HGS, a global leader in technology and business services, is seeking an experienced Team Manager in Warrington, England. This role focuses on leading Customer Service Advisors in a regulated environment, ensuring every interaction meets high standards of quality and compliance.
The ideal candidate will deliver high-quality customer service by coaching their team, analyzing performance data, and managing escalations. HGS promotes a coaching culture, offering development opportunities within a supportive environment.
Join us to make a meaningful impact in a people-focused organization!
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