Overview
This role will be based across both of our main hospice sites, as well as supporting our charity shops spread across Essex. Therefore, applicants should have a full UK driving licence and access to a vehicle for business purposes. Although this is predominantly a Monday to Friday role, there will also be a requirement to occasionally support volunteering events during the weekends, evenings, and bank holidays. Are you passionate about people and community? Do you believe in the power of volunteering to change lives, including your own? We're looking for a Volunteer Experience Team Officer to help shape an outstanding, inclusive, and rewarding experience for our amazing volunteers.
Responsibilities
* Work closely with our Volunteer Experience Team Manager, Head of Organisational Development & People, and volunteer co-ordinators
* Help ensure volunteers feel engaged, recognised, and empowered in their roles with the charity
* Contribute to making our charity a great place to give time
* Lead on the end-to-end recruitment process for all volunteers, including drafting adverts, shortlisting, initial interviews, vetting checks, and onboarding coordination
* Coordinate interviews between prospective volunteers and Managers/Mentors
* Facilitate induction sessions for new volunteers, ensuring all have the training, tools, and support needed to get started confidently
We are looking for someone who is organised, approachable, and passionate about supporting others. Whether you're experienced in volunteer management or looking to grow in a people-focused role with transferable skills, we'd love to hear from you.
About Havens Hospices
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens. Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.
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