We have an exciting secondment opportunity to join our Trust as General Manager - OMFS and Ophthalmology (8C). Reporting to the Clinical Director for OMFS and Ophthalmology. We welcome applications from NHS employees who are able to join us for a 6 month secondment.
We are looking to speak with motivated, compassionate, and resilient leaders with an excellent track record of delivering improvements to clinical pathways and access standards. You will bring significant experience in a senior operational role plus evidence of success in developing services that deliver high quality patient care. You will be confident and comfortable engaging with stakeholders at all levels and be expected to establish and maintain relationships which enable the Trust to operate effectively with clinicians, managers and partners focused on improving outcomes and services to patients.
In return, you can be part of an upward journey. We are welcoming applicants who are passionate about improving the patient experience and who are wanting to progress their careers at one of the UK's most reputable specialist providers.
Main duties of the job
The General Manager is responsible and accountable for the day-to-day operational services of the directorate. They will work collaboratively as a member of the triumvirate to ensure services are clinically and operationally led. They will be patient focussed and ensure the delivery of access targets, and that quality improvement and a culture of learning and improvement is embedded within the directorate.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job responsibilities
As defined in the section above (Main duties), the role encompasses operational leadership, strategic delivery of access targets, quality improvement, and staff collaboration.
Qualifications
* Educated to degree level or able to demonstrate specialist knowledge within this field through practical experience
* Evidence of relevant professional management training and/or qualification
Experience
* Experience in a leadership/managerial role in a complex acute environment
* Experience of directly managing pay and non-pay budgets
* Experience of direct staff management of a large team of staff
* Experience of supporting staff and developing staff members
* Experience of active performance management
* Experience of providing services to a high quality with restricted resources
* Experience of leading and supporting staff through change
* Experience of implementing change management projects to develop or improve services
* Experience of managing and delivering access standards
* Experience of managing effective booking and appointment processes
* Experience of implementing change management utilising technologies
* Experience of business case preparation, presentation and implementation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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