Are you an experienced administrator who thrives in a fast-paced, customer-focused environment?
Are you naturally solution-focused, detail-oriented, and a real team player?
If so, we want to hear from you.
This is a fantastic opportunity to join a well-established and respected manufacturer as a Sales Administrator within a busy and supportive customer care team.
Please note: this role does not involve outbound sales - you’ll be providing vital administrative support to the sales function. You will work onsite 5 days per week.
What you’ll get
* Salary: c£27k pa
* Early finish every Friday
* Generous staff sales with significant discounts
* 22 days holiday plus bank holidays, increasing with service, and additional holiday incentives
* Health & Safety voucher scheme to reward safe working
About you
* 2–3 years’ experience in a similar role in sales administration or customer service
* A true team player who enjoys working collaboratively in a lively, hands-on manufacturing environment
* Confidence to liaise across departments, including shop floor staff, to resolve customer queries around quality or lead times
* Someone who thrives under pressure and can handle a high volume of queries and order processing
* Strong systems skills – previous experience with SAP or similar systems is highly desirable
* A proactive problem solver who takes initiative and brings solutions to the table
About the role
* Ensuring all sales orders are accurately received and transferred to SAP for production
* Co-ordinating order intake with production capacity and transport availability to meet customer expectations
* Handling customer enquiries, complaints, and credit requests, and liaising with NPD, Quality, and Credit Control
* Managing delivery schedules and customer collection arrangements
* Representing the team in manufacturing and transport meetings, sharing updates and gathering feedback
* Processing orders through the internal system
* Occasionally delivering product-specific sales training to retail customers
* Supporting the wider team with general administrative duties
* This is a full-time, permanent position based on-site in Glossop (please note: hybrid working is not currently offered)
The Company
* This is a long-standing UK textile manufacturer with a proud heritage and strong core values.
* With a loyal workforce - many with 30+ years’ service, they pride themselves on stability, quality, and reinvestment in people and production.
* Supplying to well-known high street retailers as well as manufacturers, they offer an excellent working environment and a chance to become part of something lasting.
We’re looking to bring someone on board as soon as possible