Salary
£29,000 plus car or car allowance and mileage.
Location
Kettering, Northamptonshire.
Role
Field Care Supervisor.
Contract
Permanent.
About the Role
As a Field Care Supervisor, your role will involve overseeing and managing a team of mobile care assistants that deliver personal care and domestic services to our homeowners, ensuring these are tailored to individual needs and preferences. You will work closely with the Registered Care Manager to promote high‑standard services, ensure compliance, and uphold dignity, privacy and positive outcomes.
Key Responsibilities
* Support the Registered Care Manager to oversee community care provision within a specific geographical region.
* Deliver an excellent service and encourage homeowner reviews and feedback.
* Ensure our care services are safe, effective and of the highest quality whilst maintaining compliance.
* Collaborate with other teams (Care Compliance, Care Coordination and Care Performance) to ensure best practice and update data within care administration systems.
* Manage a team of mobile care assistants ensuring they receive up‑to‑date training in line with CQC regulations, company policy and best practice. Undertake staff reviews and regular spot checks to ensure high quality of service.
* Attend homeowner coffee mornings at our developments to discuss and promote the services we can offer.
Qualifications
* A minimum of 2 years supervisory care experience in a community, field‑based or home‑care setting.
* Minimum Level 2 qualification in Health and Social Care (or equivalent), or willingness to work toward Level 3.
* Excellent understanding of the elderly care sector and independent living in later life.
* Strong communication, organisational and problem‑solving skills.
* Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
* Availability to cover care or support calls on short notice if required.
Benefits
* 24 days annual leave
* Pension plan
* Life assurance
* Employee assistance helpline
* Health screening
* Long service award
Equal Opportunities
We welcome applications from all, regardless of personal characteristics or background.
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