Job Overview
Part-time Stores Colleague (Permanent) – 12 hours per week – £12.71 per hour – Ref: 37947.
Location: 7a, Princes Gate Retail Park, Richmond Road, Catterick Garrison, North Yorkshire, DL9 3EN.
Description
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. Your role will ensure customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
Role
As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us.
What You Will Bring With You
* Outstanding Customer Service: provide personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: proficient in verbal and written communication to engage customers and convey information clearly.
* Effective Problem‑Solving: address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: keen interest in ongoing learning and professional development.
* Target Focus: recognise the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: understand collaboration and teamwork to provide excellent customer service and reach goals.
* Flexibility: work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. We’re one pet family with a shared love of the animals that make us who we are. Pets improve our health and make us care.
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