Job Description
Fire & Security Engineer Join a Team Thats Growing, Investing, and Going Places
About Universal Fire & Security
Universal Fire & Security is one of the South Wests leading life safety and security specialists, trusted by organisations across Devon and Cornwall. Were proud to be part of the Ranger Fire & Security Group, one of the UKs fastest-growing fire and security networks. That means you get the best of both worlds: the supportive feel of a local business with the resources, stability, and career opportunities of a national group.
If youre an engineer who wants to feel valued, supported, and excited about your future, this is the place to be.
Why This Role Is a Fantastic Opportunity
You wont just be completing jobs youll be building relationships, developing your skills, and playing a key role in a company that genuinely invests in its people. Youll work with a wide range of systems, enjoy real autonomy, and be part of a friendly, professional team that takes pride in doing things properly.
This is a role where you can grow, innovate, and make a real impact.
What Youll Be Doing
Installation & Servicing
* Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
* Diagnose and repair faults across all systems with confidence and professionalism.
Customer Excellence
* Keep clients informed throughout each job, ensuring they feel supported and reassured.
* Provide clear explanations of work completed no jargon, no confusion.
* Identify opportunities for system upgrades or additions and prepare quotations.
Teamwork & Communication
* Work closely with the office team to coordinate daily activities.
* Maintain open communication with your Engineer Supervisor.
* Attend engineer meetings and deliver Toolbox Talks when required.
Professional Standards
* Maintain a clean, organised, and fully stocked company vehicle.
* Complete weekly van checks and submit timesheets on time.
* Keep work areas tidy and safe at all times.
* Wear all required PPE, including Tetra equipment.
Development & Responsibility
* Take ownership of your training and development well support you every step of the way.
* Work safely and responsibly, protecting yourself, your colleagues, and the public.
* Close down jobs promptly and accurately after each call.
* Participate in the out-of-hours callout rota when required.
What Youll Bring
* Qualifications & Training (Essential)
* BAFE SP101/ST104
* BAFE SP203-1
* City & Guilds Fire & Security
* Tetra Ladder Training
* PASMA/IPAF (as required)
* CSCS Card
* Fieldmotion Mobile Engineering Platform experience
* DBS (CRB) clearance & BS7858 Security Clearance
* Full UK Driving Licence
* Awareness of SSAIB requirements
* BSEN 7010 knowledge
Skills & Experience
* Excellent communication skills written, verbal, and customer-facing.
* Strong time management with the ability to prioritise and multitask.
* High attention to detail and deadlines.
* Confident technical capability and willingness to learn new systems.
* Understanding of both B2B and B2C environments.
Personal Qualities
* Confident decision-maker with strong interpersonal skills.
* Creative, adaptable, and aligned with our company values.
* Self-motivated and able to work independently or as part of a team.
What Youll Get in Return
* Competitive salary £30,300£38,000 depending on skills and experience. (overtime available).
* Company van (air-conditioned), smartphone, and specialist tools.
* Travel allowance and enhanced overtime rates
* Free, secure onsite parking.
* Private health insurance.
* Life insurance.
* Employee Assistance Programme supporting your wellbeing, security, and peace of mind.
* Clear development and progression opportunities within a fast-growing national group.
* A supportive team that genuinely values your contribution.
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