Our Aftersales Managers are committed and client-focused leaders who play a vital role in supporting our Showroom Managers and Directors in delivering an exceptional aftercare experience. Acting as an ambassador for the brand, you will bring strong leadership, retail expertise, and product knowledge to ensure every client interaction reflects the luxury experience we are known for.
With a passion for excellence and a collaborative, hand-on approach, you will support, guide, and develop the Aftersales team to meet business objectives and uphold the highest company standards.
Qualifications
* Experience of leading a team to deliver operational excellence, measured by KPIs and targets
* Experience of coaching or helping others to develop and improve performance
* Excellent planning and organisational skills
* Demonstrate improvements to processes and operational efficiency
* IT literate and experience of delivering administration tasks through company systems and processes
* Experience of learning systems, processes and procedures to use them to a high standard
Benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
We celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.
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