Overview
Position: Transport Coordinator
Location: Peterborough - PE2 6XE
Work Pattern: Monday-Friday, Day time hours
Contract Type: Permanent (Full-Time)
Join our team for a Transport Coordinator role with DHL Supply Chain. We are recruiting for various positions due to new business wins. If you are passionate about cars and have attention to detail, this could be an exciting opportunity to work with premium automotive brands.
About the Employer
Join our team at East of England Showground, Peterborough, where we maintain a fleet of around 4,000 luxury vehicles, including Mercedes, Volkswagen, Audi, Genesis and more. We employ about 150 dedicated colleagues committed to exceptional service and quality. We value our employees and invest in growth and development.
What Does the Role Entail?
* Work closely with Transport services and representatives from a premium car brand customer
* Communicate daily with management and the customer via phone, email and Microsoft Teams
* Book vehicles in with on-site technicians and ensure relevant work is carried out timely
* Monitor progress of vehicles and provide daily updates
* Handle customer complaints and provide timely updates/resolutions
* Liaise with internal teams
What We Need From You
We’d love to hear from you if you have the following experience. If you don’t tick every box, apply anyway—we’re great at spotting talent and potential:
* Previous Customer Service experience is essential
* Previous Transport sector experience or transport operations knowledge is desirable
* Strong conflict management skills and ability to deal with complaints
* Excellent communication skills
* Attention to detail and accuracy
* Excellent PC skills (Excel, Microsoft Office)
* Experience within a transport environment is desirable, but not essential
What We Offer
* Manufacturer Training: Comprehensive training from top automotive brands
* Career Development: Excellent opportunities within our growing organisation
* Supportive Team Environment: Work with a friendly, experienced team
* State-of-the-Art Facilities: Modern equipment and facilities to help you perform at your best
Benefits
* Uniform provided
* Free on-site parking
* Discount programs (retail, childcare, gym)
* Free confidential 24/7 GP service
* Cycle to work scheme
* Affordable loans
* Generous enhanced pension scheme
* 24/7 employee support service with access to free counselling
Equality, Diversity & Inclusion
We ensure our resourcing activities are fair, transparent and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging.
About DHL
DHL is the global leader in supply chain management, delivering for customers across various industries including retail, automotive and healthcare.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain and Storage
Referral notices and related job listings are included for informational purposes only. This posting reflects current opportunities with DHL Supply Chain in Peterborough, England, United Kingdom.
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