Are you an organized, cheerful individual with a passion for providing exceptional patient care? If so, we want YOU to be a part of our vibrant administrative team at a high-profile private healthcare clinic!
Job: Clinical Administrator
Location: Marylebone
Contract Type: Temporary
Start Date: ASAP
Duration: 6 months
Working Pattern: Full Time
Pay: 20.33 p/h
Hours: 09.00 - 17.00 / 10.00 - 18.00 / 11.00 - 19.00 on a rota basis
About Us
We are a newly launched clinic in the heart of Marylebone, bringing a legacy of excellence in primary healthcare. We pride ourselves on our integrated approach to healthcare, ensuring that our patients receive the highest quality of care.
Position Overview
* Be the welcoming face of our clinic, greeting patients with warmth and professionalism.
* Manage clinical diaries and coordinate appointments to ensure smooth patient flow.
* Maintain accurate patient records and handle clinical correspondence.
* Provide top-notch administrative support to our medical professionals.
* Assist with payment processing and invoicing.
Key Responsibilities
* Welcome patients and manage check-out at the end of appointments.
* Register patients and ensure accurate record-keeping.
* Respond to patient inquiries via email and provide assistance in a timely manner.
* Draft clinical correspondence, referral letters, and reports for our clinicians.
* Maintain confidentiality and adhere to regulatory standards in patient record management.
* Collaborate with clinicians and external partners to support patient care.
* Contribute to the continuous improvement of administrative processes.
What We're Looking For
* Previous experience in a Front of House or medical secretarial role, ideally within a private healthcare setting.
* A solid understanding of medical terminology and clinical workflows.
* Excellent written and verbal communication skills with a warm, professional demeanor.
* High attention to detail and the ability to juggle multiple tasks.
* Proficiency in digital systems; familiarity with Semble or similar practice management software is a plus.
* A genuine commitment to delivering first-class patient experiences every time.
Why Join Us
* A competitive salary and supportive working environment.
* An opportunity to shape and grow within a dynamic team.
* The chance to be part of an exciting early-stage clinic dedicated to ethical, integrated healthcare.
We are an equal opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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