About the role
We are looking for a committed and experienced Housing Advice and Options Manager to lead our housing advice and options service across North Northamptonshire.
This is a key leadership role within our Housing Solutions Service, responsible for delivering high-quality services that support people who are homeless or at risk of homelessness. You will play a vital role in shaping and improving housing outcomes for some of our most vulnerable residents.
What will you be doing?
1. Leading the delivery of a responsive and effective housing advice and options service.
2. Ensuring the Council meets its statutory duties under homelessness legislation.
3. Managing a team of officers and overseeing performance, budgets, and service development.
4. Driving forward the Council’s Homelessness and Rough Sleeping Strategy.
5. Building strong partnerships with internal teams and external agencies.
6. Using data and insight to improve service delivery and outcomes.
About you
What We’re Looking For
7. A degree or relevant housing qualification (CIH membership desirable).
8. Strong knowledge of homelessness legislation and housing services.
9. Proven experience in managing teams, budgets, and service performance.
10. Excellent communication, leadership, and problem-solving skills.
11. A commitment to partnership working and continuous improvement.
Additional Information
12. You must hold a full UK driving licence and have access to a vehicle.
13. This role includes participation in the Housing Service’s out-of-hours on-call rota.
14. This post is subject to an enhanced DBS check.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
15. a competitive salary
16. a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
17. lots of opportunities to develop your skills, knowledge and potential in a large unitary council
18. generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
19. hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)