Your newpany
A unique opportunity to influence and improve housing services at a strategic level.
Are you a housing professional with a passion for regulatory assurance,pliance, and service improvement?
We’re partnering with a forward thinking public sector organisation to recruit a Senior Housing Regulatory Assurance Officer. This is a pivotal role shaping the quality, safety, and continuous improvement of housing services across the organisation.
You will champion high standards, drive regulatorypliance, and ensure the organisation delivers safe, modern and resident focused housing services.
Your new role
1. Leading the planning, coordination and delivery of housing regulatorypliance activity
2. Establishing and embedding service improvement frameworks
3. Acting as a subject-matter expert for housing regulation, Consumer Standards and statutorypliance
4. Producing high quality reports, dashboards and briefings for senior leadership and stakeholders
5. Identifying risks early, creating action plans, and supporting service areas to raise performance
6. Guiding teams through inspections, audits, self assessments and regulatory submissions
7. Deputising for senior leaders when required
8. Providing line management support to staff involved inpliance and assurance
9. Working cross departmentally to embed a culture of quality, learning and continuous improvement
What you'll need to succeed
10. Strong knowledge of the Social Housing (Regulation) Act and the Regulator of Social Housing’s Consumer Standards
11. Experience in social housing,pliance, service improvement or project management
12. Ability to analyse data, interpret performance trends and create action plans
13. Skilled in writing policies, procedures, formal reports and presenting to diverse audiences
14. Excellent investigative, problem solving and diagnostic abilities
15. Experience developing improvement plans and delivering change
16. A collaborative, innovative, solutions focused mindset
17. Strong organisational ability — able to prioritise, delegate and managepeting demands
Desirable:
18. Professional housing qualification or currently working towards one
What you'll get in return
19. Highly influential position shaping service quality
20. Opportunity to lead on a new and developing regulatory assurance framework
21. Supportive leadership environment where ideas are valued
22. Flexible hybrid working
23. Chance to make a meaningful impact for residents andmunities