Pensions Administrator
We’re hiring!
Do you have strong attention to detail and commitment to provide ongoing quality?
Do you prioritise customer satisfaction to achieve service level agreements?
This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to 50% of your working week from home.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will provide high quality administration support for internal and external clients by:
1. Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines.
2. Following client specific requirements to meet each clients' exact needs.
3. Applying the processes and procedures of the team in daily work.
4. Achieving team and individual targets (KPIs, SLAs, quality targets).
5. Reviewing and updating procedures and documentation.
6. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues a...