Role: Customer Service Administrator Location: Hertford Hours: Monday to Friday, 8:00am – 17:00pm Salary: £12.82 - £14.88 an hour, weekly pay Temporary with the opportunity to go permanent Immediate Start An excellent opportunity has now arisen for an experienced Customer Service Administrator to join a busy, fast-paced client based in Hertford Duties of a Customer Service Administrator: Manage and update jobs, workflows, reports, and client portals within company systems. Schedule, re-schedule, and coordinate engineer appointments, including resident/caretaker liaison and parking arrangements. Upload asbestos reports, interpret engineers’ notes, and ensure accurate record-keeping. Deliver excellent customer service while liaising with office staff, supervisors, and clients to resolve queries. Support business improvements, meet KPIs, complete training, and handle ad-hoc duties as required. What we would like from you: Previous experience within Administration Excellent knowledge of Microsoft Packages; Word, Excel and Powerpoint Confident communication skills Attention to detail Highly organised Proactive and ability to work in a fast pace environment If you are interested in this role, please apply below with your most recent CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our