Overview
Our client in St Albans is looking for an Administrator to support their HelpDesk team. This is a busy position and a fast growing business.
You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.
Responsibilities
* Cross referencing the shared mailbox with their system to ensure all faults have been raised
* Keeping the shared mailbox tidy by filing emails in the relevant folder once logged
* Responding to the client
* Assist with issuing small quoted works
* Assist with reassignment of work to operatives
* Sign off of work
* Ad hoc administration
Hours
Hours are Monday to Friday 8:30am to 5:30pm.
Benefits
Nice break out area and kitchen available for use. Parking available and excellent team spirit!
Pay is up to £28,000.
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