The Spa at Turnberry is ready to receive applications from exceptional individuals looking to start their career in Spa Therapy and join our legendary team.
Position Purpose
The Spa Apprenticeship is an apprenticeship programme aimed to inspire, nurture and develop the next generation of highly skilled talent for the Spa at Turnberry. The apprenticeship offers the opportunity to study professional Spa treatments and allows you to develop the key skills to achieve an internationally recognised CIBTAC qualification in Level 3 Massage and Level 2 Facials. Apprentices will be offered a full time permanent position on a competitive salary (at least National Living Wage).
APPRENTICESHIP FRAMEWORK
The programme is delivered in a mixed format of onsite and offsite training. Initially, the apprentice will have 5 days offsite to introduce each programme then weekly check-ins with the trainer followed by an assessment. Any offsite travel will be at the company's expense.
LEVEL 3 MASSAGE FRAMEWORK - 12 WEEKS
Provide body massage practical & theory
Anatomy and physiology for beauty and spa therapy
Monitor and maintain health and safety in the salon
LEVEL 2 FACIAL FRAMEWORK - 12 WEEKS
Provide facial skincare - practical & theory
Anatomy and physiology for beauty and spa therapy
Monitor and maintain health and safety in the salon
ADVANCED MASSAGE UNITS
Additional units available as ongoing training and development, which will be discussed and agreed with the apprentice as part of their programme. Units include (but are not limited) to:
Deep Tissue Massage
Change of Life Massage
Reflexology
Incorporated within the apprenticeship is training on the below:
Meet & greet clients
Consultation
How to prepare beds and trolleys
Product placement
Treatment advice
Retail recommendations
Rebooking
Aftercare advice
Uniform and general appearance
Confidence tips
Importance and roles of Reception
Importance and roles of Pool associates
Therapist mental health & self care
Posture advice
Basic Social Media skills
Candidate Requirements
Must be eligible to work within the UK.
Must have strong English communications skills- both written and spoken.
Must be passionate about providing excellent customer service to all.
Keen interest in the Beauty industry, eager to learn new skills and keep up with upcoming beauty industry trends.
Warm, friendly and confident personality with a desire to deliver exceptional guest experiences
Focused, driven and professional in every sense.
Excellent personal management and timekeeping skills with the ability to prioritize workload
Good attention to detail and accuracy
A team player, contributing positively to team performance
All employees must maintain a neat and well-groomed appearance as per Trump Turnberry standards.
Benefits include
Subsidised staff accommodation (if required).
Access to a meal on duty in the staff canteen.
Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family .
Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
Resort Facilities use of the Spa, Gym and Golf facilities (subject to some restrictions) .
Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
Employee Assistance Programme offering a range of Employee Assistance Help Lines.
Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
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