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Oversees Club operations and programs with primary concern for program development and implementation; staff development; supervision of assigned staff; facilities; and budget management.
Responsibilities
Leadership
* Oversee the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes; ensure outcome measurement and data analysis to improve quality of Club operations.
Strategic Planning
* Oversee identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommend modifications to improve program performance, as appropriate.
Resource Management
* Coordinate agency budget development; monitor and report variances in revenues and expenditures.
* Manage administrative and operational processes, overseeing the maintenance and repair of buildings, equipment and other facilities.
* Manage performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.
* Plan and implement a staff development and training program, to include a focus on Club and child safety.
Partnership Development
* Develop collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.
* Support board committees, as assigned.
Marketing and Public Relations
* Participate in activities to maintain public trust in Club programs, services and activities.
ADDITIONAL RESPONSIBILITIES:
* May assist in the administration of restricted programs by overseeing program operations at each location; ensure the completion of required reports; and prepare any required interagency reports.
* May be responsible for managing human resources programs and systems including recruitment, employee relations, compensation and benefits, training and development.
Qualifications
* Bachelor's degree from an accredited college or university
* A minimum of five years work experience in nonprofit operations management and supervision, or an equivalent combination of experience and education
* Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and the principles and practices of nonprofit organizations
* Demonstrated ability to organize, direct and coordinate operations; in personnel supervision, ability to recruit and retain key personnel; oversee facilities management; and manage budgets
* Strong communication skills, both verbal and written
* Ability to manage multiple tasks and develop solutions with limited supervision
* Ability to establish and maintain effective working relationships with Club staff, subordinates, board members, community groups, and other related agencies
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
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